Refund and Cancellation policy
Once you have enrolled for a course, we do not provide any refund of the fee. You should take the free demo class to understand the system before joining any course. You can contact the Operation and Admission team for any relevant queries.
We do not provide any option for cancellation of products/services you have purchased or subscribed in online format. Once the Online Product/Services have been purchased by you, we cannot provide any refund, either totally or partially.
Pen Drive / DVDs
All physical products sold by Kshitij are covered by this guarantee. If you have received a damaged or defective product i.e. Pen Drive or DVD, you can get replacement within 7 days of delivery at no extra cost. DVDs should be returned in the original condition you have received them.
In the following cases we cannot accept any returns.
- Damages due to misuse of Pen Drive / DVDs.
- Incidental damage due to malfunctioning of Pen Drive / DVDs.
- Any Pen Drive / DVD that is returned without all original packing and accessories, including the box.
There is no provision of cancelling the order. Once the product is purchased, it can’t be cancel.